FAQs

Teleopedia brings WhatsApp Business API, RCS Messaging, Bulk SMS, Email, SMPP Gateway, Voice/OBD calling and AI Chatbot automation together in a single SaaS panel, so you never need to juggle multiple vendors.

Yes. Every SMS, Voice and OBD template you send is registered on the DLT platform, and our team handles entity and template registration end-to-end so your campaigns are never blocked.

We handle Meta's verification process for you - once approved, you get the green-tick badge, two-way conversations, template messages and rich media on your own branded panel.

RCS messages fall back automatically to standard SMS if a recipient's device or carrier doesn't support it, so your campaigns never lose reach.

Yes. Our drag-and-drop Flow Automation builder lets you design chatbot conversations, auto-replies and lead-capture flows for WhatsApp and RCS without any coding.

Yes. The AI Chatbot resolves common queries automatically and hands the conversation to your support team the moment a customer needs a human touch.

WhatsApp, RCS, SMS, Email and Voice are all available through a single unified REST API and webhooks, so you can plug Teleopedia straight into your own product. See our API Documentation for sample requests.

SMPP Gateway gives enterprises and aggregators a direct SMPP v3.4/v5.0 bind for carrier-grade throughput and real-time delivery receipts, ideal for very high-volume SMS senders.

Yes, our Omnichannel Messaging panel lets you sequence a campaign across channels with smart fallback - for example, WhatsApp first, then SMS if it isn't delivered.

Most businesses go live within a few days. We assist with DLT registration, WhatsApp verification and API/SMPP setup so you can start sending sooner.

Yes, our webhooks and REST API connect with popular CRM, helpdesk and marketing tools - see our Integrations page for the full list.

All messages and customer data are transmitted over encrypted connections, with verified sender IDs and audit-ready delivery reports for every channel.