Messaging Pricing in India
Short answer: Messaging price in India depends on the channel, the type of message and your monthly volume. Teleopedia does not publish a flat rate card. Each channel has its own pricing guide that explains what you pay for, and the team quotes for your volume. WhatsApp charges follow Meta's categories, SMS depends on route and DLT category, RCS on message type and carrier, and voice on call length and flow.
Use the table to find the right guide, and the checklist below it to prepare for a quote. If you want to compare providers first, read the best CPaaS platforms in India.
Last updated: 17 October 2026.
What drives the price on each channel
| Channel | What drives the price | Guide |
|---|---|---|
| WhatsApp Business API | Meta's charge per message category, plus the provider's platform fees. | WhatsApp API pricing in India |
| Bulk SMS | Route type (transactional, promotional, OTP), DLT category and monthly volume. | SMS pricing in India |
| RCS messaging | Message type, carrier charges and volume. | RCS messaging pricing in India |
| Voice and OBD | Call duration, volume, call type and retries. | Voice call pricing in India |
| IVR | Call charges, platform fees and the complexity of the flow. | IVR pricing in India |
| Full CPaaS platform | The mix of channels, API usage and support you need. | CPaaS pricing in India |
Why there is no price list on this page
Rates change with volume, route and the rules set by Meta and the carriers, and a number printed here would go out of date. Each guide above explains the parts of the price and shows how to estimate your own cost, so you know what you are agreeing to when you get a quote.
What to have ready for a quote
- Channels: which of WhatsApp, SMS, RCS, voice and email you want to use.
- Monthly volume: a rough count per channel, and how it changes in busy seasons.
- Message types: OTP, transactional alerts, promotional campaigns or conversations.
- Integration: whether you will use the panel, the API or both.
- Extras: chatbot automation, a white-label panel or an SMS fallback behind WhatsApp.
Ways to keep messaging costs predictable
- Match the channel to the job: OTPs and alerts on SMS, conversations on WhatsApp, and calls only where a call is worth it.
- Set a fallback order so you do not send the same message on every channel. See fallback routing.
- Keep lists clean and honour opt-outs, so you pay only for messages that can be delivered.
- Review delivery reports after each campaign and adjust the next one.
Pricing questions
Why doesn't Teleopedia publish a rate card?
Rates depend on channel, volume and route, and some of them are set by Meta and the carriers and change. We quote for your use case instead of printing numbers that go out of date.
Which channel is the cheapest?
It depends on what you send. An OTP, a promotional offer and a support conversation each suit a different channel, so compare the cost of the whole job, not one headline rate.
Does WhatsApp pricing include Meta's charges?
WhatsApp pricing combines Meta's per-message charges and the provider's platform fees. The WhatsApp pricing guide explains the split.
How do I get a quote?
Send your channels, monthly volume and use case through the callback form, and the team will reply with a quote.
Ready to unify your business communication?
Tell us what you want to send and on which channels, and our team will help you get set up on your own branded panel.