SaaS
SaaSAutomated Customer Communication For SaaS Businesses
Send onboarding nudges, billing and renewal alerts, and account notifications automatically over WhatsApp, SMS and Email, triggered directly from your product and billing events.
Reduce churn and support load by keeping users informed at every stage - signup, trial, renewal and account changes - without a person sending each message manually.
Event-triggered onboarding and billing messages
OTP and login verification via SMS, Voice or WhatsApp
Cross-channel journeys across WhatsApp, SMS and Email
DLT compliant SMS/voice templates for Indian numbers
Event-Triggered Messaging
Signup, trial-expiry and billing events trigger messages directly from your application.
Multi-Channel Delivery
WhatsApp, SMS and Email from one account, with fallback where configured.
Delivery Analytics
Track delivery and engagement per message type across every channel.
How SaaS Works
Connect your product/billing events
Integrate your application or billing system with the API so signup, trial and payment events trigger messages directly.
Set up templates for each message type
Onboarding, billing and account-alert templates are registered and approved for the channels you use.
Configure OTP and fallback channels
Choose SMS, Voice or WhatsApp for time-critical verification, with fallback where a primary channel doesn't complete delivery.
Send across the customer lifecycle
From first signup through renewal and account changes, messages fire automatically as real events occur.
Monitor delivery and engagement
Track how each message type performs across channels from one dashboard.
Where SaaS Teams Use It
Onboarding & Activation
Welcome messages and setup nudges triggered the moment a user signs up, helping new accounts reach activation faster without manual follow-up.
Billing & Renewal Alerts
Payment reminders, invoice notifications and renewal alerts sent automatically from your billing events, reducing failed payments and support tickets.
Account & Security Notifications
Login OTPs, password-reset codes and account-change alerts delivered reliably over SMS, Voice or WhatsApp as configured for your use case.
Why Businesses Choose Teleopedia for SaaS
One account for WhatsApp, SMS, Voice and Email, so onboarding, billing and security messages don't need separate tools.
OTP delivery via SMS, Voice or WhatsApp, with configurable fallback for time-critical logins and verifications.
DLT registration handled as part of onboarding, so compliant sending to Indian numbers doesn't become a separate project.
The same API and webhook set across every channel, so adding one later doesn't mean a new integration.
Questions About SaaS Before You Sign Up?
Share your number and our team will get back to you with a straight answer, not a sales pitch.
Frequently Asked Questions
Can onboarding messages be triggered automatically from our product?
Yes, your application connects to the API so a signup or activation event triggers the relevant message directly, without a manual campaign step.
Can billing and renewal reminders be automated?
Yes, payment and renewal events from your billing system can trigger reminders automatically across WhatsApp, SMS or Email as configured.
Is OTP delivery reliable for login flows?
OTP can be sent via SMS, Voice or WhatsApp, with configurable fallback so a login isn't blocked if one channel doesn't deliver in time - see OTP SMS API and Voice OTP API for the underlying mechanisms.
Do SaaS messaging templates need DLT registration in India?
Yes, SMS and voice templates sent to Indian numbers need DLT registration, which is handled as part of onboarding.
Automate your SaaS customer communication
Event-triggered messaging across WhatsApp, SMS, Voice and Email.
Or talk to our SaaS sales team directly